How to Hold Successful Sales Calls Using Video Conferencing Tools

ByDawn Killough04-16-2020
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现在,社会距离pra已经成为标准ctice, how do you continue making sales calls so your business can survive?

Remote sales calls made over video conferencing tools allow you to stay in contact with prospects while keeping everyone safe. By using technology wisely, you can work to foster that one-on-one connection that helps keep your customers happy.

Here are some tips for using video conferencing tools to build and nurture customer relationships in these times. Before starting any roofing project, check your state and local government websites to be sure that there are no restrictions on roofing that may impact your project.

如何关闭销售,同时社交偏移

There are很多数字工具you can use to help continue selling roofing projects even while dealing with the COVID-19 pandemic. Since many homeowners and building owners may be hesitant to start work during this uncertain time, it's important to remind them that delaying repairs can lead to more damage and expense later. Set your customers' minds at ease by explaining how you can still service them while keeping everyone safe.

To keep site visits to a minimum, contractors can use tools like digital roof measurement to provide pricing. You can order an aerial roof report from services such asGAF QuickMeasure或者EagleView。You can also use drone technology to inspect roofs while maintaining social distancing.

使用电子邮件发送报价和产品文献,可以从中下载GAF's site, or share them through a cloud drive like Dropbox or Google Drive. If your clients would prefer to receive materials through the mail, you can send them copies of the literature or drop it on their doorstep.

When it's time to have a conversation with the client, take advantage of phone calls or video conferencing. You'll want to research different video conferencing software platforms and choose the best one for your company. Options include Zoom, Skype, Google Hangouts, and many more.

查看其他数字工具,以帮助关闭销售,包括Docusign或Adobe用于签名提案,以及electronic payment and financing options。These tools will help to keep your business going during this time.

Tips for Professional Video Calls

You don't have to be a professional videographer to participate in a video conference call. If you don't have much experience with video calls, here are a few tips to help you succeed when meeting with potential clients:

  1. Make sure you're sitting in front of a professional-looking background.If possible, a blank wall is best. Remove anything that could be a distraction to your client. Some software programs will allow you to blur the background if this isn't possible.
  2. Consider using a headset microphone to ensure good audio quality.Phones, tablets, and laptops all have built-in microphones, but their quality varies. Also, make sure to limit background noises as much as possible during the call.
  3. Check the camera angle from your phone, tablet, or laptop.你想要相机在眼睛级别,而不是抬头看你的鼻子。如果需要,请使用书籍来支撑您的设备。确保你足够接近相机很容易看到和听到,但不是那么接近你的脸是你的客户看到的唯一事情。
  4. Use gentle, indirect lighting.明亮的灯光在你脸上会洗掉你。此外,不要坐在窗户附近,因为自然照明可能会通过相机出现太苛刻。
  5. Test the audio and video before your first call.Set up a trial run with a coworker. Adjust the video and audio until the call quality is good and the visual is pleasant.
  6. If you are making the call from home, try to limit interruptions from kids or pets.虽然每个人的意识到现状的一个d will likely be understanding, it can still be distracting.
  7. Dress professionally.You don't have to wear a suit, but you still want to create a professional image. A nice collared shirt works fine.

For more pro tips around preparation, body language and technical setup, LinkedIn offers a free, 30-minute training course onExecutive Presence on Video Conference Calls。通过一点练习和正确的设置,您可以使用视频会议工具进行有效的远程呼叫。这样,您可以与您的客户进行与您的客户一起使用,并在保持安全距离的同时构建积极的关系。

For more tips, tools and updates, see theGAF Contractor Resources for Social Distancing.


The information contained in this article was authored by a third party and is for informational purposes only. It is not intended to constitute financial, accounting, tax or legal advice. GAF does not guarantee the accuracy, reliability, and completeness of the information. In no event shall GAF be held responsible or liable for errors or omissions in the content or for the results, damages or losses caused by or in connection with the use of or reliance on the content.

ABOUT THE AUTHOR
Dawn Killough is a freelance writer in the construction, finance, and accounting fields. She is the author of an ebook about green building and writes for construction tech and green building websites. She lives in Salem, Oregon with her husband and four cats.
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