Contact GAF

Roofing Contact Information

Find contacts for roofing products, residential and commercial field offices, ventilation products, ornamental iron, ductwork, WeatherSide and TruSlate products, and more.

Phone

877-GAF-ROOF
(877-423-7663)

For Orders
Select Option 1

Contractor Support
Select Option 2

Warranties, Guarantees, and Claims
Select Option 3

Technical Assistance
Select Option 4

Master Flow Ventilation
Select Option 5
Direct: 800-755-9392

Other Support Departments
Select Option 6

Email

Customer Care

All inquiries regarding product order placement, product availability, shipment tracking, and jobsite deliveries

Hours: 7:30 am - 6:30 pm EST, Monday-Friday

Commercial Customer Care

customercarecommercial@gaf.com

驻留ntial Customer Care

customercareresidential@gaf.com

Warranty Claims

Claims involving Residential Warranties or Commercial Guarantees

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

驻留ntial

warrantyclaims@gaf.com

Commercial

guaranteeleak@gaf.com

Technical Sales Support Services

Technical help with all of GAF’s products and written confirmation to our customers with letters of intent, system letters, technical application letters, and wind calculations

technicalquestions@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

Contractor Services

Inquiries regarding theCertified Contractor Program and residential warranties including registration, edits to your existing warranty, and transferinformation

ccp@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

Guarantee Services

All inquiries regarding commercial guarantee support including registration, coverage, and transfer information

guaranteeservices@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

Architectural Information Services

Answers questions and provides assistance with everything from master specification preparation, to completing submittals related to your project at no charge to Contractors, Specifiers and Architects

ais@gaf.com

Hours: 8:00 am - 5:00 pm EST, Monday-Friday

Tapered Design Group

Tapered insulation take-offs and drawings for architects, contractors, and distributors

tdg@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday